Practical guides for families handling digital accounts after bereavement.

Clear, kind guidance for the admin that follows a loss, from Facebook removal to every other online account.

Start with the clearest next step

Each article focuses on what documents you need, what the platform expects, and where people typically get stuck, whether you are in the UK or anywhere else in the world.

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Real stories

What Happens When Nobody Closes the Accounts

Eight real situations from bereavement forums, names removed: the form that kept saying no, a sister's Instagram run by a stranger, seven phone contracts, and what would have helped.

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Complete Guide

How to Close a Loved One's Online Accounts When They Die

The whole picture: the two documents you need, every major platform at a glance, and the right order to work in, wherever you are in the world.

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Practical Guide

How to Delete or Memorialise a Deceased Person's Facebook Account

Both routes explained for families anywhere in the world: the two Meta forms, the documents accepted, and what to do when nothing happens.

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Practical Guide

How to Remove a Deceased Person's Instagram Account

Memorialisation and removal for families anywhere in the world, and why saving the photos comes first.

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Practical Guide

How to Close a Deceased Person's Google Account

One account holds Gmail, Photos, Drive, and YouTube. The deceased user request, Inactive Account Manager, and what closure destroys.

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Practical Guide

What Happens to a WhatsApp Account When Someone Dies?

No memorial option and a 120-day clock. How to save the chats first, delete the account, and avoid the reused number surprise.

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Practical Guide

How to Close a Deceased Person's Email Accounts

Gmail, Outlook, and Yahoo compared, and why the inbox should be the last account you close, not the first.

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Practical Guide

How to Cancel a Deceased Person's Subscriptions

Netflix, Spotify, Amazon Prime, app store subscriptions and the rest. Which ones stop by themselves, which ones need a proper cancellation, and how to find them all.

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Practical Guide

How to Find Out Which Online Accounts Someone Had

Ten places the accounts hide, from the inbox and the bank statement to the password manager, and what you can and cannot do with a password you find.

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Practical Guide

What Happens to a PayPal Account When Someone Dies?

The balance belongs to the estate. Which documents PayPal asks for, how the money comes back, and what to do about PayPal Credit and automatic payments.

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Practical Guide

How to Close a Deceased Person's Amazon Account

Prime, Kindle, Audible, Alexa and the photos. What to save, what to cancel, and how to close the account with or without the password.

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Practical Guide

What Happens to a Microsoft, Outlook or Hotmail Account When Someone Dies?

Microsoft's next of kin process, the two year inactivity rule, OneDrive and Xbox, and how to close the account without ever needing the password.

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Decision Guide

What Happens to Social Media Accounts When Someone Dies in the UK?

A practical overview of what usually happens to accounts after death, why they stay live, and when families choose deletion or memorialisation.

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Checklist

A Checklist of Digital Accounts to Close After a Death

A practical list of social, email, cloud, shopping, and subscription accounts families often need to review.

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Decision Guide

Delete or Memorialise? How to Decide What Happens After Death

How families can think clearly about deletion, memorialisation, and preserving important material first.

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Documents Guide

What Documents Do You Need to Remove a Deceased Person's Online Accounts?

A practical guide to the document set families are commonly asked for across social and digital account cases.

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Practical Guide

How to Delete a Deceased Person's Facebook Account in the UK

A step by step guide to removal versus memorialisation, the documents you need, and what to do if Facebook does not respond.

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Practical Guide

How to Remove a Deceased Person's Instagram Account in the UK

A calmer route through Instagram removal, Meta document requests, and the points where families often get stuck.

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Practical Guide

How to Close a Deceased Person's Google or Gmail Account in the UK

Why Google cases are often broader than email alone and what to prepare before you start.

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Practical Guide

What Happens to an Apple ID and iCloud When Someone Dies?

Legacy Contacts, the iCloud photo library, Activation Lock, and the one warning to read before asking Apple to close anything.

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Practical Guide

How to Close a Deceased Person's TikTok Account

TikTok has no simple form for deceased accounts. The routes that work, what to attach, and why saving the videos comes first.

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Practical Guide

How to Memorialise or Close a Deceased Person's LinkedIn Account

Stopping the recruiter messages and work anniversaries: LinkedIn's two routes, who can request each, and the documents needed.

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Practical Guide

How to Deactivate a Deceased Person's X (Twitter) Account

X offers deactivation only, through a form and then an email. What X will and will not do for families.

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Need help instead of another guide?

Departed Digital can send the requests, handle the documents and chase every platform for you, if you would rather not do it yourself.

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