Funeral director partnerships

A calm way to close online accounts, for the families you support.

Departed Digital closes or memorialises social media and online accounts for bereaved families, without another confusing process. Funeral directors can offer it as a trusted aftercare option. The introduction is simple, and there is no extra work for your team.

What partners usually care about

  • Families get a practical next step when online accounts become a burden.
  • The introduction is simple and adds no admin for your arrangement team.
  • We provide referral cards or pack inserts for your condolence materials.
  • The referral fee is clear, fixed and easy to account for.
Why partners use it

Helpful for families. Simple for your team.

The partnership works best when it helps families and is simple for you. We protect the trust you have built with the family, and we keep all the work on our side.

Families first

Families are introduced to a calm, clear service for online accounts, at a moment when that task can feel impossible alone.

Low admin

Your team does not fill in platform forms, chase social networks or collect documents. We do all of that.

Materials included

We provide referral cards and partner materials, so the service sits naturally in your aftercare pack.

See it for yourself

What the family actually sees.

Before you put your name near a service it is fair to want to look at it. This is the whole family journey in twenty six seconds. There is no sound, so you can watch it at your desk.

The short form, choosing which accounts to deal with, close or memorialise each one, and the three packages. No case was submitted and no payment was made to make this film.
Commission details

Clear, fixed referral terms.

These details live here on the partner page, not on the family homepage. The fee is deliberately simple, so it is easy to explain, track and check.

£50
Referral fee for each family you refer who goes ahead.
  • Paid for each family who goes ahead.
  • Paid within 14 days of case completion.
  • No minimum volume required.
  • Suitable for independent funeral directors who want a simple aftercare partner.
How it works

The introduction is deliberately simple.

The family gets one joined up experience. Your team only makes the introduction.

1

Introduce the service

Give the family the referral card, the pack insert or the direct link, when the time is right.

2

Family starts the case

The family fills in our short form and continues with us on their private case page.

3

We do the work

After payment we collect the documents, send every request and keep the case moving.

4

The referral is paid

When the case is complete, we pay the referral fee and close the partner record.

Partner FAQ

Common questions from funeral directors.

What does the family pay?

Families choose from the public case packages: Essential at £149, Standard at £249, and Estate at £399. The fee covers all the work and the written record for that package.

What counts as a converted referral?

A referral counts when the family pays for a package and we open the case.

Do we need to collect documents from the family?

No. We collect the death certificate and proof of authority after payment, on the family's private case page. Your team never handles documents.

What do you need from us operationally?

Usually just the introduction. We provide the referral materials, so it fits naturally into your aftercare process.

Next step

Request the partner pack.

The referral materials, the fee and the process are all here to download. Send an enquiry if you would like printed cards for your branch, or your own referral link on them.

Send a partner enquiry

Leave your details and we will send the partner pack, referral materials and the process.

Send the form and we will come back to you with the partner pack and referral materials, usually within one working day.