Partner pack
A simple aftercare partner pack for funeral directors.
This page is the practical version of the partner pack: what the family receives, how the referral works, what materials you can use, and the commercial structure in one place.
At a glance
- Families get a calmer, done-for-you digital aftercare service.
- Your team makes the introduction and we take over the operational work.
- Referral materials can sit inside condolence packs or aftercare handoffs.
- Commercial terms are fixed and simple to account for.
What the family experiences
- A short first step instead of a long admin form.
- A private case review step where the package and next action are clear.
- Secure case file completed after payment, not in the first enquiry.
- A private case-status page that reduces chasing and uncertainty.
What the funeral director needs to do
- Introduce the service when it feels appropriate.
- Share the referral card, partner page, or direct family link.
- Avoid collecting platform forms or documents on our behalf.
- Let the family deal directly with Departed Digital from that point.
Commercial structure
Referral fee
£50 per converted referred family.
Payment timing
Processed within 14 days of case completion.
Volume
No minimum branch count or referral volume needed.
Simple handoff line
If you’d like help with social media and digital accounts after the funeral, this is a separate specialist service that can take that process off your hands.